With over two decades of global business leadership, customer experience is more than a nice idea to me. It’s personal. Customers deserve better!

​

My specialty is bringing the customer journey to life inside the enterprise, empowering employees and transforming the culture. I am passionate about including everyone - from the shop floor to the C-suite - to deliver excellent customer experiences.

​

I’m a problem solver and I'll always be there to help you work through your challenge, big or small–whatever that problem might be.​